18+ Engage Responsibly! Find guidelines on our Dedicated page.
CONNECT WITH US
Our dedicated support team is standing by to assist with lottery inquiries, account support, or any feedback you'd like to share about your experience.
Select Your Preferred Contact Method
Access premium customer assistance through our comprehensive support network
Voice Assistance
Direct Connection
Digital Messaging
Protected Communication
Interactive Chat
Live Communication
Share Your Inquiry
Fill out our inquiry form and expect a prompt response. Detailed information helps us provide better assistance.
Popular Support Topics
Discover immediate answers to the most common questions about our services.
Play Responsibly
We are dedicated to encouraging responsible participation through intelligent monitoring systems and extensive support networks
We are dedicated to encouraging responsible participation through a comprehensive program that maintains compliance with all applicable State and Territory regulations while embodying industry excellence. Our Responsible Participation Program is crafted to provide an enjoyable and informed lottery experience for our players.
Our emphasis encompasses team and retailer training, accessible player resources and assistance both in physical locations and online, plus the responsible creation and promotion of our games. These principles are detailed in our Responsible Gaming Guidelines, which are implemented across every region where we operate.
Please be aware that lottery games are exclusively available to individuals aged 18 and above, and each online account holder is responsible for ensuring their account remains inaccessible to minors.
